In this Windows 10 black screen error situation, you power up your PC, it loads up as usual until it gets to the point where you’re suppose to see your desktop. But instead of showing your desktop it shows you an entire black screen with only your mouse pointer on the screen. The most common cause to this problem is your user shell being corrupted either by some malware, application, or windows system updates.

This problem is common for computers, laptops, desktops, and tablets running the Windows 10 operating system. And could affect any PC brands like Dell, HP, Acer, Asus, Toshiba,Lenovo, or Samsung.

And if you’re lucky, the solution is very easy and you need just 5 minutes to solve this problem. You have to manually correct the value data of your user shell. Just follow steps below…

Step 1) Power on your computer and wait until black screen comes.

Step 2) Press keyboard combination of “CTRL+Shift+Delete” and it should show you a blue screen with some options. Select “Task Manager” from the list. (You can also open task manager window by pressing “CTRL+Shift+ESC” button at the same time while your are on that black screen)

Step 3) In the task manager window, click the “File” menu above and select “Run new task”. You should see a dialog box open. Type “regedit” and then click the checkboc below where it says “Create this task with administrative privileges” just before hitting the “OK” button.

Step 4) You should see now “Registry Editor” window open. On the left side menu, you need to find “Winlogon” folder by following these folder expand: HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT > CurrentVersion > Winlogon

Step 5) After click “Winlogon” folder, you should have some records/values at the right side of the window. Find the record named “Shell” in this list and double click on it. Now a dialog box popups. The value in this popup window needs to be “explorer.exe”. Even if it writes same, just delete it and write “explorer.exe” again and hit “OK” to save.

Step 6) Now you should restart your computer. Just press keyboard combination “CTRL+Shift+Delete” again and on the bottom right corner, you should see a power icon. Click on it and select “Restart” to reboot your computer.

All done. Just check if problem solved after reboot. If not, there is a second method to revert back to an older Windows Update state. You can try to revert back. If you don’t know how to do it, just write a comment below and we’ll add the details to revert back to an older windows update state.

If this solution worked for you and there is no more black screen after rebooting your computer, we’ll be happy to hear that from you in the comments below.